Greater resident satisfaction
Getting residents involved at an early stage in projects within their own living environment often produces better results and greater resident satisfaction. Witteveen+Bos is involved in the development of many spatial planning projects and has built up extensive experience of being in contact with many stakeholders, both experts and laypeople as well as professionals and local residents. In order to improve this contact both quantitatively and qualitatively, we developed YourView.
YourView as online addition
At Witteveen+Bos, YourView is part of a comprehensive participation process which also includes the traditional residents meetings. This tool is an online addition that appeals to those residents already familiar with digital information exchange.
Witteveen+Bos sets up an online environment and assists in generating content and facilitating interaction, including processing responses and feedback on the platform. As a result, anyone who is interested can find the latest information 24/7 and follow the project’s progress step by step.
YourView in practice
YourView has been successfully used by 35 municipalities and companies in the Netherlands, Singapore and Belgium, with the aim of increasing participation among residents or other stakeholders. An illustrative example is the Municipality of Schiedam, for which Witteveen+Bos created the design plan. Using YourView, we were able to get the residents of Hogendorpstraat and the surrounding area involved. The window for responding has since been closed, but the site nevertheless gives a good impression of the possibilities offered by YourView. Visit the Municipality of Schiedam’s Yourview platform here(Dutch).
Want to know more? Go to inbeeld.app (Dutch).
For YourView, an accessibility study was carried out by Firmground. For this purpose, wibostraat.inbeeld.app has been looked at. The study shows that YourView fully complies with the requirements set by the government with regard to digital accessibility. Making use of digital tools is not self-evident for everyone; the requirements set for government websites ensure that they are usable for everyone, including people with disabilities.
Benefits of YourView
More responses and qualitative feedback
The online environment makes it easy to analyse the views of residents and stakeholders. Residents can respond 24/7.
Questions and responses are open for everyone to see and/or comment on. Complex information is presented in a comprehensible manner on YourView.
By combining InBeeld with physical meetings, a broad and diverse group of people can be reached.